Resource Manager - Job Share - 3 Weeks On / 3 Week Off
Job Introduction
Are you looking for a career where you can make a real difference in people’s day.
We are seeking a Resource Manager (job share) to join our team based from KICC.
This post will be 3 weeks on/3 weeks off.
2025 is the 200th anniversary of the first-ever passenger rail journey, so we’re celebrating our proud history and our bright future.
Can you move people? Apply now.
What you’ll do
In this role, you will manage the day-to-day operational activities of train crew to deliver a safe, reliable and customer‑focused train service. You’ll plan resources efficiently, monitor the operation in real time, and work closely with Train Service Managers (TSMs) and other stakeholders to recover services during disruption. You’ll maintain accurate records, ensure key information flows to crews and stations, and uphold safety and compliance standards across sign‑on, duty changes, and cover usage.
The experience you’ll need
To be considered for this role we recommend you demonstrate the below in your application;
- Strong attention to detail with sound, timely decision‑making.
- Able to conduct investigations and develop meaningful recommendations.
- Proficient with core IT systems and Microsoft Office - good general computer literacy.
- Good knowledge of rostering processes and operational record‑keeping.
- Clear written communication (reports, logs, letters) and confident verbal communication.
- Customer awareness with a focus on service delivery and safety.
- Flexible approach to working and effective planning and organising skills.
- Excellent teamwork, negotiation and motivational skills.
- Competent in questioning techniques and evidence gathering.
- Willingness and ability to learn and develop in role.
As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role. Find out more here.
Other things to know
- This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.
- All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn’t available for this role.
- If you applied but weren’t successful in getting a similar role at Southeastern, please wait six months before applying again.
Find out more about our recruitment process and get tips to help you apply.
What you’ll get in return
Along with your salary, the rewards you’ll get include:
- a final salary pension
- free rail travel across our networks.
Meaning you can feel secure in your career as well as fulfilled by your work. Click here to see our full range of amazing benefits.
A bit about Southeastern
We’re one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations.
However, working on our railway is more than getting passengers from A to B. It’s about all the little moments that make a difference to their journey.
It’s also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey we’re fully committed to and we’re proud to have been named a ‘Great Place to Work’ at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women.
Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us.
At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge making sure everyone gets home safe, every day.
