Revenue and Enforcement Administration Assistant

Job Introduction

An exciting opportunity has arisen to join the Revenue and Enforcement Team as an Administration Assistant.

The role will be to report directly to the Team Organiser, facilitating for all administrative duties within the Revenue, Crime & Enforcement department.

Take a look at the video below to see what we achieved in 2023!:

Role Responsibility

You will have a number of accountabilities and responsibilities in this role, that will include but not be limited to:

• Taking detailed notes and arranging meetings to support the Revenue, Crime & Enforcement management team.
• Diary management.
• Assisting the team by booking rooms and organising training supporting the resource clerk
• Routine administrative, office and other duties including note taking, filing and record keeping.
• Dealing with confidential processes, RSAS accreditation applications and renewals for all accredited staff within the department.
• Covering other team members as directed by the Team organiser.
• Maintaining  filing systems of documents, which meets all company standards.
• Arranging all periodic medicals required for the Revenue, Crime & Enforcement team.
• Communicating effectively with internal stakeholders, external training providers, network rail, BTP.
• Using SharePoint, TiPs, Excel, Word and Outlook on a daily basis.

The Ideal Candidate

To be considered for this role we recommend you demonstrate the below in your application;

Skills, experience and Knowledge:

• Have a proven track record in taking detailed notes and arranging meetings
• Experience in the management of diaries.
• Must have a proven track record in routine administrative, office and other duties including note taking, filing and record keeping.
• Experience in dealing with confidential processes such as RSAS accreditation applications and renewals for all accredited staff within the department.
• Experience in maintaining a filing system of documents, which meets all company standards.
• To be able to communicate effectively with internal and external stakeholders.
• To have proven experience with using SharePoint, TiPs, Excel, Word and Outlook.
• Office accountancy and administration experience.
• Excellent computer skills and knowledge of Microsoft
• Ability to work under pressure to set deadlines.
• Ability to produce detailed, accurate and thorough reports from numerical data

Package Description

Southeastern recognises the value of every individual employee and offers benefits that reflect this.

As well as a generous salary, we offer a comprehensive benefits package which includes;

• A Contributory Final Salary Pension Scheme 
• Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel)
• After a qualifying period, reduced rate travel on other train operators, including European services
• Up to 24 days annual leave entitlement (plus bank holidays). 
• Access to an array of discounts for retail and leisure products through our benefits scheme.
• Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.

About the Company

About Southeastern

Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track.

Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are:

• We aim to be the best
• We make the difference together
• We care passionately about our people and our passengers

We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here. 

We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds.

We proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here.

We have also won the Top Employer award at the Women in Rail Awards 2022!

If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date.

All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK. 

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment.

SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport’s public sector owning group, ‘DOHL.’ DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.