Training Operations Manager - Secondment up to August 2025
Job Introduction
Are you looking for a career where you can make a real difference?
We have an interim vacancy for the post of Training Operations Manager until at least 30 August 2025 (there is a potential appointment to be made permanent).
Can you move people? Apply now.
What you’ll do
At Southeastern we are mid-way through our busiest recruitment and training year in recent times (possibly ever).
A similar level of demand will exist for the next 18 months (and possibly longer). Therefore, the successful candidate will need to hit the ground running and undertake all aspects of the role.
There will of course be lots to do and achieve, but there are four strategic areas of focus that you will guide and lead the team on:
- Maximising the effectiveness of our training offering (particularly for those newly appointed) to ensure the demands of the business are met.
- Cross team approach to involve all of TAD into everything training produces and delivers.
- Enhance and encompass our digital training to maximise the training experience.
- Work across all stakeholders and the wider industry to share insight and maximise opportunities for Southeastern and training team.
Please see the job description which sets out the range of responsibilities and accountabilities.
The experience you’ll need
To be shortlisted and selected for this role you will need to demonstrate the below;
- Experience of managing teams, budgets and plans to tight deadlines
- Demonstrate a knowledge of the various railway training standards and expectations
- Have created, developed and implemented a pipeline of training courses (or demonstrate an equivalent level of programme management / scheduling)
- Demonstrate stakeholder management, including examples of challenging stakeholders and providing alternative solutions
- Modernised your work e.g. developed training courses, or your team structure/way of working or business processes
- Embraced modern learning techniques such as digital and online.
The selection process will involve a short presentation that relates on points 1-4. Further information will be shared with those that are shortlisted.
As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role. Find out more here.
Other things to know
- This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.
- All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn’t available for this role.
- If you applied but weren’t successful in getting a similar role at Southeastern, please wait six months before applying again.
Find out more about our recruitment process and get tips to help you apply.
What you’ll get in return
Along with your salary, the rewards you’ll get include:
- a final salary pension
- 25 days annual leave allowance (plus bank holidays)
- free rail travel across our networks.
Meaning you can feel secure in your career as well as fulfilled by your work. Click here to see our full range of amazing benefits.
A bit about Southeastern
We’re one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations.
However, working on our railway is more than getting passengers from A to B. It’s about all the little moments that make a difference to their journey.
It’s also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey we’re fully committed to and we’re proud to have been named a ‘Great Place to Work’ at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women.
Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us.
